Welcome to our second iteration of the Tips & Tricks series! Today we take a look at the support heroine, Mercy. Mercy is a healing class that can provide a direct life-line connection to whomever she is healing or a damage boost that is used in the same format. She can quickly dash to any allies that may be in range and she is equipped with a secondary pistol as a means of quick defense. She is definitely squishy and as such she should always be close by to allies who can help her out of a potentially dire situation. Mercy is a great support class to start with as she requires little knowledge of how to play yet she has enough wiggle room for seasoned players to play her in a professional manner. While she will passively regain lost health, it does take a bit of time until she can be at full capacity and this is what can make or break her.
When planning on playing as Mercy, try your best to keep behind your allies and heal them as you can. It may be tempting to dart off to everyone but be mindful of your surroundings. Assault type characters will rush in and are usually quick enough to run back towards you or to the nearest health pack. While you can get in there and heal/damage boost them, you do open yourself up to enemy fire and they will gun you down. Usually the best focus is to stick next to a tank character and keep a good second near by, in order to glide towards them, when your tank falls. Be mindful of her glide as it can also pull you into situations that are worse than they originally appear. Take for example following any character that just dashed into the enemy or maybe your ally just got rocket slammed by a Reinhardt. You will follow your ally to an early grave. Just try to keep low and out of sight as her range at which she can stay tethered to her allies is pretty far. Even if they step out of sight you have at least two seconds of connection time until the link is severed.
Now reaction time is a key element to her play style that I found helpful in my plays. What I mean by this is that the quicker you can react to your team’s needs, the better. When you finish healing someone, just quickly switch to damage boosting them and then back to healing as soon as you can. That way you can be productive in making sure they are alive but they can also then deal better damage. I find this to be quite helpful when dealing with an allied Torbjorn or say Reaper. Although damage boosting Reinhardt is not a bad idea either, in fact it is best to damage boost the ones who you know will be dealing a chunk of the damage or the ones who may have the most face time with the enemy players. Her damage boost is very effective and while it may not seem like it helps, it does help, especially when going up against a tank like D.Va, Roadhog or Reinhardt, characters who all have big chunks of health. My personal tip for defense maps is to usually boost a sniper class (Hanzo/Widowmaker), Torbjorn or Bastion. I generally prefer Torbjorn as his turret is usually the focus of a lot of players attentions when playing and so this will make him seem like a tasty target for most.
Now a big facet to her character is her ability to revive fallen allies. This can make or break situations that are critical. You could clinch and deny the enemy team a successful push or you could doom your team to a repeat slaughter. While her revive has a generously quick charge time it is easily wasted one one or two people. I have had matches where everything seemed to be fine and so I would consciously decide to revive one fallen ally, only to have three allies die in one go. Wished that I had saved that ultimate! However it is difficult to know any of this and that is what makes her ultimate so, so-so. It can revive your mates and give you all the second wind that you need or it can just give the enemy more fodder for their ultimate’s. A good Mercy will know when and where to use her ultimate and while it is tempting to wait until your team is all dead for that Play of The Game revive, it means little if you die as well. Another tip that I find useful when using revives, be wary of your teammates. Your ultimate’s biggest weakness is how spread out your teammates deaths are. This is just something that you will run into due to the fact that many players tend to not group up. While most of us do when we are in a party, a general quick match with others will show you what I mean. It’s in times that like in which you must decide on whether or not you change heroes.
All I can say is play Mercy patiently and smart. She will not give you a positive K/D, unless you have not died at all during that match. While I have seen some very good players, play Mercy offensively, she isn’t the best for her team when she is not healing them (Unless the match is being steam rolled by your team then by all means, charge). Her pistol however is a great tool to have, especially when you got a low health opponent in front of you. Just make sure you are ready to bust out that healing staff again. Now like our D.Va post, we will be editing this to provide better tips & tricks when we learn new information and have a bit more playtime with her. Our next article will focus on the very fun sniper, Widowmaker. Expect to see it this Saturday. Thank you all for reading!
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